Frequently Asked Questions
Everything you need to know about sustainable luxury and your shopping experience.
What materials are used in Organics Ocean clothing?
We exclusively use GOTS-certified organic cotton, recycled ocean plastics, and Tencel Lyocell to ensure the lowest environmental impact while maintaining premium quality.
How long does shipping take?
Standard shipping typically takes 3-7 business days. We also offer express carbon-neutral shipping options which arrive within 1-2 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
How do I care for my organic garments?
To prolong the life of your items and protect the planet, we recommend machine washing on a cold, gentle cycle and air drying whenever possible.
Do you ship internationally?
Yes, Organics Ocean ships to over 50 countries worldwide. International shipping times and fees vary based on the destination and are calculated at checkout.
Are your dyes safe and eco-friendly?
Absolutely. We use low-impact, non-toxic vegetable and water-based dyes that are safe for your skin and do not contaminate our waterways.